CARPET TOP MAT FLOORS: Our Ultra durable Mat Floors have a non-slip, rubber backing, and feature a tightly woven exhibition style carpet topping with a soft fabric like feel, perfect for infants and children. We highly recommend using Mat Floors for Flooring instead of poly or fabric for continual use due to their durability and longevity. 
Mat Floors are printed on a raw material, so small imperfections/markings, bubbles or markings may be present in the print and are not a flaw.
The photo carpet material unfortunately does stretch in the manufacturing process they will not always lay flat.  This is the nature of the product and we will not be able to accept returns due to this. This should not affect the photography.

NEOPRENE "FOLDABLE" MAT FLOORS: Neoprene Mat Floors have a non-slip, rubber backing, with a soft and washable neoprene fabric top. This extremely durable flooring can be folded for storage and easy transporting.

These amazing waterproof floors, can be used for cake smashes, bubble bath sessions and more. We recommend using dark mats for darker colored icing cake smashes. While the white mats can still be used without staining, it is up to the user to ensure the icing is cleaned up quickly after your session so that the stain does not set in. If stains from dark icing or food occurs, you can use a stain remover on your neoprene mat. We recommend "Grandma's Secret Stain Remover, which can be purchased on Amazon. We were able to remove red, purple & blue icing on white neoprene floors with the stain remover. Please note, we are not responsible for any icing or food that may stain. It is recommenced that darker floors are used for bright colored icing. Neoprene Mat Floors are printed on a raw material, so small imperfections/markings, bubbles or markings may be present in the print and are not a flaw. NOTE: Neoprene floors will naturally print cooler tone due to the raw material used.

ORIENTATION/SIZING: Mat Floors are measured in feet, and are listed width x height. Plank width may vary depending on size selected.

PROCESSING/SHIPPING: Mat Floors are custom made to order & can take around 2-3 weeks to process before shipping. This is an approximate date.
Mat Floor processing is unable to be expedited and ship separately from all products.
US and CAN orders will ship via FedEx Ground, which can be a 1-5 business day delivery in addition to processing.
International orders outside of Canada can take 3-4 weeks to process before shipping via USPS Priority Mail, which is a 6-10 business day delivery in addition to processing.
Mat Floors are unable to be shipped to PO Box addresses - additional fees may occur if address needs to be corrected in transit.

EXCHANGES/REFUNDS: Each Mat Floor is made to order, therefore we do not accept cancellations/exchanges/returns.
All sales are final once your order is placed.
If your floor is received defective or damaged it must be reported within 30 days of receipt for replacement. 

SETS/MIXING MATERIALS:  If you are planning to use two wood designs together as a set, (one backdrop as a wall and one for a floor) we strongly suggest purchasing the same material & size for closest match. 
Plank width may vary when selecting different sizes.
If your Backdrops are ordered at different times there is no way to guarantee that they will be a perfect match as they may print on different printers.
We advise against mixing materials as the colors may not match as closely. We can not color match and do not guarantee two different materials will match. We also recommend purchasing both backdrops at the same time so they are able to print on the same printer at the same time for the best color match.
See our FAQ page for further information.

CARE: If your Mat Floor gets dirty, you can simply clean with Dawn soap and hose off using a high pressure hose. We do not recommend using carpet-top mat floors for cake smashes unless using white icing, the icing dye can stain your Mat Floor. Neoprene is washable and can be used for all cake smashes.

STORAGE: You can easily store your Mat Floor by rolling, or laying flat and stacking. We recommend storing your floor flat to avoid denting or bubbling. Neoprene can be folded and stacked.

Actual printed product may vary slightly from actual stock image. 
In use images show the printed product in use. Images may vary slightly depending on a photographer's particular lighting, editing style & photography technique.

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